Client Background & Challenge
Lastminute.com is Europe’s largest leisure e-commerce portal offering package holidays, entertainment tickets, restaurant reservations, home delivery, specialty services, gifts and auctions.
Operating across multiple markets, Lastminute.com has established approximately 13,600 supplier relationships and over 9.8 million subscribers to its weekly newsletter. Last Minute has outsourced 35% of its IT Department to Globant.
Some challenges included:
- Leverage available technology (e.g. management and monitoring software) together with strategic partnerships with technology services companies to guarantee that the technical environment could scale as quickly as business needs required;
- Reduce the growth rate of infrastructure costs;
- Provide LMN with a talented, experienced pool of people to manage and maintain the environment.
Our Solution
- Developed a plan to meet their goals of a scalable, stable technical infrastructure. Identified short-term needs and delivered quick solutions;
- Offshore technical operations demands a mix of technology and expertise, and Globant delivers both to Lastminute;
- Globant personnel and Key LMN staff rotates between Lastminute's London, UK office and the Buenos Aires facilities on a periodic basis to guarantee that everyone stays close to the business.
