Service desk
“If the system does not run, the company can not work.” This is our most essential premise, which guides our whole strategy.
That’s why we developed a Service Center Support, an area in charge of bringing support to users and administrate servers under Windows and Linux platforms.
The desktop area aims to guarantee the excellent performance of the client´s procedures and systems, so he is able to concentrate on his core business.
Our professionals are the first point of contact for computer related problems, which they are able to solve immediately in order to keep a stable environment.
The area is in charge of:
- Desktop computer configurations and maintenance
- Upgrades
- Help desk functions
- Problem diagnosis and solutions
- Software installation
With a 24 x 7 service, our desktop support team assures that each company remains operational.