The retail banking sector is at an inflection point that goes beyond the incremental improvements of the digital transformation era. The Agentic Bank is different. It is built around AI at the core, where agents anticipate intent, act across the operating model, and decide in real time, within the rules your institution defines.
We are helping financial institutions design the architecture, orchestration, and operating model needed to compete in this new environment.
Outcomes from Globant AI Pods banking success cases.
Tell us your priorities and a GCC finance specialist will reach out.
The operating model
Banks are embedding AI and agentic AI across analytics and decision making, from chatbots and custom GPT solutions to AI-enhanced insights and agentic workflows, supported by orchestration layers that let systems act within defined guardrails.
Agentic banking means systems that act within defined guardrails. That is what autonomy makes possible: agents that sense, decide, and act, within human-defined mandates, on real data, at machine speed.
Credit decisions, fraud detection, risk scoring and compliance checks, orchestrated by AI agents acting within defined guardrails. Not rules engines. Not static models. Living systems that learn from every transaction and enforce your policies autonomously, at a scale no manual process can match.
The Agentic Bank knows what clients need before they ask: the major purchase, the portfolio rebalance, the SME owner who needs a decision by morning. Agents handle the data, the analysis and the first response. Your people handle the relationship and the judgment. The human touch stays. The manual work does not.
The next decade is not built on closed systems. It is built on interoperable platforms that connect regional payment rails, open finance infrastructure, wealth networks and AI decisioning layers at once. CBUAE Open Finance and SAMA Open Banking are not compliance obligations. They are the architecture of a bank that grows without walls.
See how these pillars come together for your institution.
Talk to our experts
Wealth management in the GCC is not the same as anywhere else. The client base spans ultra-high-net-worth individuals, sovereign wealth entities, family offices and a fast-growing mass-affluent segment, each needing a different level of personalisation, compliance posture and relationship.
Agentic AI makes all of it possible at scale. Propensity models that identify the right product at the right moment. Event-driven triggers that connect portfolio decisions to real-world signals such as market movements, regulatory changes and life events. And advisory agents that surface the insight, so your relationship manager delivers it with the judgement and empathy no system replaces.
Talk to our expertsGlobant's Finance Studio builds agentic operating models in production, at regulated financial institutions, measured against real business outcomes.
Already delivering for banks, retailers, media and more.
Our ecosystem of partnerships ensures best-in-class capabilities:
Agentic banking is the destination. AI Pods are how you get there, redefining the way work gets delivered. AI-native service units where agents execute, experts supervise, and enterprises receive governed outputs at scale.
Each AI Pod combines frontier agentic AI with the deep expertise of Globant's Financial AI Studio, creating an agentic workflow that orchestrates solutions end to end at enterprise scale.
From software as a service to services as software.
Talk to our expertsSelect what you need, deploy instantly.
Two banks. Two hard deadlines. AI Pods delivered both, pairing Globant's engineers with Agentic AI.
A 2013 GWT and Java applet branch application needed a full redesign and a rapid migration to .NET Core, ahead of the EU Digital Operational Resilience Act (DORA) deadline for banks in March 2025.
Globant's lean AI Pods subscription model, powered by Globant Enterprise AI, accelerated the migration through intelligent automation and human orchestration.
A leading worldwide bank needed to define an entire business application from scratch: functional scope, epics, user stories and documentation, on a tight deadline and a constrained budget. Traditional models stalled at one epic in three weeks.
Globant's AI Pods paired the core team with Agentic AI, powered by Globant Enterprise AI and Globant CODA.
Our GCC finance specialists are available to discuss your institution's specific priorities.
Request a conversationA senior member of our GCC financial services team will be in touch with you shortly
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