Do Globant's AI Pods deliver HIPAA compliant AI solutions on Salesforce Health Cloud?
Yes. Globant acts as a technical integrator: AI Pods adapt and extend Salesforce Health Cloud to unify medical collaboration, personalize patient care, and streamline healthcare operations—while ensuring every implementation rigorously upholds HIPAA security standards.
The result is AI HIPAA compliant delivery built on a platform healthcare organizations already trust, with compliance engineered into the architecture, contracts, and delivery methodology from day one.
The urgency is real: per the HIPAA Journal's 2025 report, breaches affected roughly 139.7 million people last year, and top-tier civil penalties now exceed $2.15 million. The question is no longer whether to adopt enterprise AI, but how to adopt it without turning innovation into legal and financial exposure.
Understanding HIPAA compliance for AI
HIPAA protects Protected Health Information (PHI) handled by covered entities and business associates, structured around four rules:
The Security Rule
Encryption, access controls, and infrastructure safeguards that protect electronic PHI from unauthorized access or breaches.
The Privacy Rule
Defines what data a model or agent may ingest, retrieve, and output—governing how PHI can be used and disclosed.
The Breach Notification Rule
Detection, escalation, and notification workflows required when a breach of unsecured PHI occurs.
The Traceability Rule
Be able to trace back every digital step—ensuring full auditability of all actions involving PHI.
An AI vendor processing PHI must sign a Business Associate Agreement (BAA). HITRUST CSF harmonizes HIPAA with ISO 27001 and NIST—the benchmark healthcare organizations use to evaluate vendors.
Beyond the U.S., regulations from GDPR to the EU AI Act add data residency, sovereignty, and risk classification requirements.
Not sure how these rules apply to your Salesforce Health Cloud org?
Explore Globant's AI solutions for pharmaEnterprise-grade compliance in practice
Globant's AI Pods are agent-orchestrated engineering teams supervised by Globant experts, running on Glob.AI. Through its Salesforce partnership, Globant offers a dedicated Salesforce AI Pod that accelerates Apex and Flow delivery—extending directly to Health Cloud implementations.
Every engagement operates under the BAA framework with:
- TLS 1.2+ / AES-256 encryption in transit and at rest
- MFA via the client's identity provider
- Immutable audit logs with contractual audit rights
- Zero Data Retention option—data never trains our models
Controls are SOC 2 Type II audited by Deloitte, mapped to NIST, with annual penetration testing covering AI-specific vectors.
This makes AI Pods practical tools for healthcare workflows: scheduling agents, clinical summarization, prior authorization, and patient engagement on Health Cloud. Already adopted by 40% of Globant's top 20 accounts.
If your organization runs on Salesforce Health Cloud and is evaluating how to deploy generative AI against PHI, the fastest path is a direct conversation about your workflows and regulatory footprint.
Explore Globant's AI solutions for pharma
