We follow a "Build to Discover" approach, enabling us to boost our client’s customer and employee experience. In this model, the two activities are complementary, closely interrelated and developed simultaneously. We start with a brief Discovery session to quickly jump into Build. The model relies on the two processes working together, learning and adapting as we build the experiences. To do so, we leverage 3 key pillars: our studios, agile pods methodology and services over platforms.