The way we work
We help our clients enhance their business models and solidify their industry presence with integrated solutions, innovative technology, and AI-driven strategies.
Services
Customer Experience
We manage customer-facing information systems to ensure data integrity and accessibility. We identify and act on opportunities to enhance customer processes by leveraging analytics on channel utilization. Our expertise also includes developing conversational agents to streamline support and elevate the customer experience.
Areas of expertise:
- Digital
- Commercial Strategy
- Segmentation
Cognitive Decisioning
We enhance decision-making by integrating advanced AI modeling with deep business expertise. Our capabilities include building AI-driven agents and decision engines that enable intelligent, automated choices. Additionally, we leverage simulation models and digital twins for accurate system representation, enabling real-time monitoring and scenario testing.
Areas of expertise:
- AI Models for Admission
- Monitoring
- Collections
Open Banking & Payment Solutions
We develop end-to-end financial technology solutions, focusing on high-throughput APIs and scalable marketplaces. We optimize payment flows and create secure transaction systems, transforming financial services into a competitive advantage
Areas of expertise:
- Platforms
- Payments
- Pricing
Transformation & Processes
We help to streamline operations and capture synergies in post-merger situations. We leverage digital twins and simulation models to optimize business processes. Our change management expertise ensures successful AI implementation that is aligned with organizational goals.
Areas of expertise:
- Media
- Transformation
- Processes
Risk & Regulations
We ensure regulatory compliance and financial resilience through robust stress-testing scenarios and optimize capital adequacy across regulatory and economic requirements. Our expertise extends to managing risk appetite and designing risk governance.
Areas of expertise:
- First and Second Lines of Defense
- Regulatory Compliance
- Stress-Testing
Digital Lending
We help leading lenders transform their credit journeys through AI-powered automated underwriting while streamlining digital processes to optimize customer experience and decision speed.
Areas of expertise:
- Segmentation
- Automation
- Risk assessment
- Test & Learn
Insurance
We help leading insurers transform their business models through AI-driven analytics while enhancing digital processes to optimize customer experience and operational efficiency.
Areas of expertise:
- Underwriting
- Pricing
- Claims Management
Unlocking New Revenue Sources: Embedded Finance Services for Non-Financial Players
Retail
Digital wallets are an opportunity for Retail companies with the challenge of monetizing loyalty programs. Now, they can integrate different financial services into an end-to-end customer experience.
How can Globant help? We establish revenue-based financial services, covering business definition, revenue model, and customized development and implementation.
Generative AI has the potential to transform business processes. However, operationalizing such intelligence within your existing process requires cutting-edge tools and a combination of thoughtful governance, extensive expertise, and an iterative approach
Case Studies
Discover innovative financial solutions in action
Featured content
Exploring breakthroughs in finance transformation
September 30, 2024
Breaking the Chains: How AI is Revolutionizing Legacy Code Migrations in Banking
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