The way we work
Digital products are never truly 'finished' because they exist in a constantly evolving digital landscape, which includes users who continuously change their goals, preferences, and behaviors. That’s why we deliver tailored solutions to adapt AI technology to your needs and goals. We focus on elevating your business performance by embedding AI agents into your workflow, driving smarter and faster decisions.
Services
Reinvent
Re-thinking an industry involves identifying opportunities where AI can make a real impact while transforming your organization with a plan and process that fully leverages AI capabilities, integrating it into your operations effectively, and empowering your leaders to champion the benefits of AI.
Build/Accelerate
Our goal is to delight your users with world-class products, platforms, and tailored algorithms that bring your use case to life. We'll help you scale them for production and create robust platforms to ensure seamless maintenance while building solutions that are better, faster, and stronger.
Perform
AI products continuously adapt to user needs, but this evolution requires intentional management. We focus on ensuring successful adoption by maintaining, calibrating, and operating your AI solutions at scale.
SDLC AI Empowerment
The field of development has changed dramatically—today, every digital company operates on software. We seek to harness AI agents within your Software Development Life Cycle (SDLC) by customizing their functionalities and agentic patterns to align with your organization's unique needs and use cases.
In order to remain competitive in today’s digital landscape, you must re-imagine your company, your products, services, and how to keep them alive and thriving because any digital product that isn't actively grown and maintained will eventually wither and die. The goal is continuous transformation, especially with AI as a core operating model. Change and adaptation are the keys to staying relevant and successful in an ever-evolving digital world, where AI plays a critical role in driving this reinvention.
AI Power With
10 years in the making
"Globant's strengths are the company's ability to provide resources with appropriate and quality technical skills, integrate Globant's project team with their internal team, provide solutions using their preferred AI technology providers, and deliver AI center of excellence services. IDC considers Globant's strategies around portfolio, sales enablement, marketing, and growth as key strengths."
Business Reinvention Stories
Discover innovative and tailored data and AI solutions in action.
Featured Content
Exploring AI breakthroughs across industries.
Agentic AI vs Generative AI: Whats the difference?
They are referring to two different but related concepts. Agentic AI is about the level of autonomy, integration, and adaptability that a system has, enabling it to be more "agentic" and hence take on a task until it is completed rather than just giving an output to a direct interaction.
Generative AI is a powerful family of AI models where the output is not just a decision or choice, but a whole spectrum of possibilities (we can get more technical and talk about inferring the probability distribution), from which a choice is made over and over. The outcome of that process can be a text, an image, a video, code, or anything else.
Agentic AI is powered by Generative AI (for instance, with LLMs), given GenAI's capability for creating plans, using tools, applying reasoning, and leveraging multimodality.
How to build an AI Agent
To build an AI Agent, the best is to start simple and only add complexity as required. When talking about a fully-fledged agent, you must consider several aspects:
- multimodality (perception)
- tool use
- reasoning
- learning
- knowledge management
- interaction patterns
The easiest way is with the AI Lab in Globant Enterprise AI, where you can use Iris (our Agent-Building agent) to describe what you want your agent to do. It will set it up for you in minutes. You can manually customize different parameters or let Iris handle the whole process; it's up to you.
If you want to be more active in your AI Agent Build, you can use resources like CrewAI, LangGraph, and many more or leverage agents within your enterprise platform, like Agentforce.
The most important thing for a successful AI Agent Builder is to have a clear idea of the pain point and the process or task that needs to be solved, as every other aspect can be derived from that.
In any case, you can ask for our expert help!
What are the integration capabilities of AI agent platforms?
AI agent platforms offer extensive integration capabilities to connect with other systems, data sources, and tools through APIs, plugins, and RAG (Retrieval-Augmented Generation) to access real-time information, automate workflows, and perform actions.
Key integrations include CRMs, ERP systems, databases, and cloud services, enabling AI agents to personalize customer experiences, manage business functions, and leverage diverse datasets for smarter decision-making and enhanced efficiency.
Almost all enterprise platforms (Salesforce, ServiceNow, SAP, etc.), communication tools (Slack, Teams, Discord, etc.), workplace suites (Google Workplace, Microsoft Office), and anything that can be used through an API (natively or through MCP) can be easily leveraged by an agent as a "tool," and more are becoming available daily.
How can I benefit from AI consulting services?
The most important part of AI Consulting Services is getting a grounded, pragmatic, and realistic view of what can be done with AI, how to align that with your business strategy, drive adoption, and ensure that the use cases developed actually bring value to your business.
AI requires a different mindset from other technological approaches, and real experience implementing projects becomes a must to be able to advise effectively.
Through the AI consulting service, you'll explore how AI changes the nature of your business and operation and what tools, algorithms, or experiences you should build to bring that value to life.
Join our team
We’re looking for highly skilled professionals with a nuanced and comprehensive understanding of AI technologies and techniques who know how to leverage them to deliver exceptional business value.
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