The shocks of 2020 made it very clear that most organizations lacked the cultural, technological, and operational agility to respond to change. Discover how leaders are rethinking the future of work.
In response to the pandemic, leaders have moved quickly to bridge their digital business gaps by investing in technology to better support customers and employees.
Work was already going to change due to customer demand and business innovation, but many leaders planned for more gradual disruption. The shocks of 2020 made it very clear that most organizations lacked the cultural, technological, and operational agility to fully respond to rapid change.
In June 2020, Globant commissioned Forrester Consulting to explore how leaders are rethinking the future of work. Through our survey of 150 global future-of-work strategy leaders, as well as three interviews, we sought to uncover what firms must to do survive and thrive in the new future of work.
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91%
decision-makers underwent significant change
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94%
are focused on innovation more than ever
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88%
accelerated their focus on automation
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94%
say a strong company culture is crucial
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In 2020, leaders realized that their incomplete digital transformation efforts hindered their ability to adapt to new circumstances. Download the full report to discover how to become more adaptable, customer obsessed and resilient to thrive in the future of work.
