Want RPA success? Assign a team that fights for it

While we are now well and truly in the RPA age, however, businesses are still struggling to implement it effectively. When we look into why that is, we hear the same old story; lack of knowledge or skills, lack of organizational cohesion, and lack of direction.

But, according to Globant’s VP of Technology for Artificial Intelligence and Process Automation Studios, Agustin Huerta, a major problem is that companies are racing into automation without sufficient planning and communication, seeing it as a short-term fix. The result of that approach is no proven return and no real results, with backing for RPA initiatives crashing and burning as a consequence.