By “Augmented” we refer to those organizations that are digitally transformed and have applied Artificial Intelligence (AI) to various functions in their business to enhance their areas, internal experiences, and processes. These are companies that embrace the augmented capacity of their employees as they integrate AI capabilities into daily tasks. These companies have seen a positive impact in efficiency, reach, and innovation. Across all industries, organizations can benefit from applying AI both internally and externally. Most are familiar with the mainstream examples of using AI, such as generating better understanding of customers with behavioral analysis, and communication management leveraging conversational engines. In this report we dive into some other examples of augmenting an organization.
